Accessibility at Storage Stanmore
Storage Stanmore is committed to providing an accessible and inclusive experience for all customers and visitors, including disabled people, older people, and those using assistive technologies. This accessibility statement explains the steps we are taking to make our storage services, website, and on-site facilities in the Stanmore area easier to use and more accessible.
Our commitment to accessibility standards
We aim to align our digital services with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of impairments, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
While we continue to improve, our goal is that customers looking for accessible storage in Stanmore can browse information, compare units, and contact us with as few barriers as possible. We review our website and customer journeys on a regular basis to progress towards ongoing compliance with WCAG 2.1 AA.
Using our website with assistive technologies
Our website is designed to work with modern screen-reader software and common assistive tools. We aim to use clear and consistent layouts, descriptive headings, and meaningful text for interactive elements so that people using screen readers can understand each page and move through storage information without confusion.
Images used to explain services or show our Stanmore storage facilities include descriptive text where appropriate, so that users who cannot see the images can still understand their purpose.
Keyboard navigation
The website for Storage Stanmore is intended to be usable with a keyboard alone, without relying on a mouse or touch input. Users should be able to move through menus, forms, and content areas using the Tab, Shift plus Tab, Enter, and arrow keys. Visible focus indicators are used so visitors can see which element is currently selected.
This helps customers who have mobility impairments, as well as those who prefer or need to navigate without a pointing device, to explore accessible storage options in Stanmore and complete key tasks such as requesting information or directions.
Readable content and layout
We use plain language wherever possible to make information about our storage units, opening times, and services clear and understandable. Content is structured with headings and short paragraphs to support easy scanning and to assist users who rely on screen readers or keyboard navigation.
Colour choices and contrast are considered so that text is legible for users with low vision or colour vision deficiencies. We aim to avoid relying on colour alone to convey important information.
On-site accessibility for Storage Stanmore customers
Where possible, we work to make our physical storage facilities in the Stanmore area accessible and safe for a wide range of customers. Measures may include step-free access to key areas, clear signage, and well-lit routes. If you have specific accessibility needs when visiting our premises, we encourage you to contact us in advance so that we can discuss how best to support you.
Ongoing improvements
Accessibility is an ongoing process. As we update our website and enhance our storage services in Stanmore, we continue to review how these changes affect accessibility. We welcome feedback from customers and visitors to help us identify barriers and prioritise improvements.
Feedback and accessibility requests
If you experience any difficulty using our website, accessing information about Storage Stanmore, or visiting our facilities, you can contact us to request assistance or suggest improvements. When you contact us about an accessibility issue, it is helpful if you can include details such as the page or area you were using, the device and browser, and any assistive technology involved.
We will review your feedback and aim to respond as soon as reasonably possible, working with you to find an accessible way to provide the information or service you need in the Stanmore area.
